Kia ora,
I'm Rachel

A compassionate, calm and strategic thinker. I specialise in experience design and bring a touch of storytelling to everything I do.

I jump into any problem with a curious mindset and draw from a range of skills to achieve outcomes.

Give me
a nudge

Key skills

Research

Whether we're in discovery or delivery, I conduct qualitative research that shapes key project decisions.

Strategy

I set strong strategic visions and roadmaps that guide the way to meaningful outcomes for people and organisations.

Experience design

Putting people at the heart of the process is what I do. I use a range of UX methods to design intuitive products and services.

Storytelling

When I'm presenting research or designing an experience, I use storytelling to engage audiences on an emotional level.

Facilitation

I run interactive workshops with the space and pace for everyone to collaborate and achieve goals.

Relationship building

I take stakeholders on the journey, quickly build connections and have a bit of fun along the way.

Experience

Te Tari Pūreke

Firearms Safety Authority

Senior Service Designer

Contract

2023 – Present

Ngā Pirihimana O Aotearoa

NZ Police

Senior Service Designer

Contract

2023

Te Pipītanga

Springload

Senior Experience Designer

2022 – 2023

Experience Designer

2018 – 2022

Manawanui

Carer

2015 – 2018

Education

Bachelor of Design with First Class Honours

Massey University

2015 –2019

Interests

When I’m not converting people to bubble tea — you can find me visiting Wellington's local eats, scribbling away, playing ultimate frisbee or exploring outdoors.

Illustration of a scribbleIllustration of branches with leavesIllustration of a flower